Delivery Notification Scams

Holiday Shopping Season Brings Out
the Delivery Notification Scammers

Do NOT Get Phished by a Bogus Delivery Notice

Black Friday and Cyber Monday set online ordering records this year.  US shoppers spent over $1.59 billion on Cyber Monday alone. Millions of online orders were placed during the past week. And of course, that means millions of packages will be delivered by UPS, USPS, and FedEx. That also means these companies will be sending out millions of delivery notification e-mails.  But does that mean all of these delivery notices are legit? Of course not. 

The scammers do not discriminate. They pretend to be from UPS, The Us Postal Service (USPS), FedEx, and even DHL.  They may claim to need more information from you in order to deliver a package, or they may claim to hold tracking information.  They may claim there is postage due, and you need to click on a link to arrange payment. They may use official looking graphics, or they may be sent in plain text.  And they may or may not be caught by a junk mail filter.

These scams are so ubiquitous that FedEx, USPS, UPS, and even DHL warn against them on their own websites.   UPS offers an 83 page PDF with examples of fraudulent e-mails.  Today, we're going to look at some of these bogus e-mails, so we can learn what to look out for and avoid getting scammed.

Black Friday: Don't Get Scammed

The Biggest Shopping Weekend Brings Out the Scammers

Shop Safely and Avoid the Cyber Shopping Scams

Black Friday, Cyber Monday, and basically the whole Thanksgiving Weekend are some of the biggest shopping days on the planet.  Almost every cyberstore has some kind of special, and our Inboxes and Social Media Feeds are full of discounted offers.  And although there are many legitimate sales, there are just as many scammers looking to rip you off on this big shopping weekend.  Don't be a fool, and look out for the Black Friday Shopping Scams.  Here are a few of the more popular ways to separate honest folks from their hard earned money.

Bogus Order Confirmations

Bogus order confirmations are a form of spear phishing. Scammers send hundreds of fake order confirmations, hoping you will click through to cancel an order.  Basically, the scammer steals official looking logos and graphics from a major retailer, then uses them in an order confirmation purporting to be from that retailer.  These phishing attacks multiply on Black Friday, as many folks are placing online orders during that time.  The e-mail may spoof Best Buy, Amazon, Ebay, Target, WalMart, Costco, etc.  If you click through the fake e-mail, you will be taken to a cloned log-in site.  The scammers are hoping to steal your shopping log-ins, so they can go on a shopping spree with your money, and even lock you out of your own account.

An Alexa Powered Thanksgiving

Alexa can Ease Your Thanksgiving Prep
And Help you on Thanksgiving Day

An Amazon Echo Makes an Excellent Thanksgiving Assistant

Thanksgiving is a week away. For some people, Thanksgiving is all about the food; for others, it's about football. For most, it is a hectic time that we all love.  But it is also a time in which we can all use a helping hand. And Alexa can step in and give you help, easing some of the stress.  

Today, we're going to look at how Alexa can help you with Thanksgiving, both in the lead up period and on the big day. We will look at Thanksgiving skills that can be enabled, as well as built-in abilities that will come in handy.

A New Way to Phish: Survey Spam

Beware of Phishing Attacks via Surveys

Scammers Can Use Surveys to Steal Your Personal Information;
That Survey Invitation May be a Phishing Attack in Disguise

The Scammers just keep getting more creative, finding new, seemingly legitimate ways to steal and misuse your personal information.  Survey spam is one of the latest methods Spear Phishers are using to trap their victims.

Spear Phishing refers to a targeted e-mail attack.  Spear phishers send you personalized spam e-mail that usually appears to be from a trusted contact.  That e-mail is intended to trick you into taking an action that will open you to harm. A Spear Phishing attack may try to plant malware, steal your information, and/or trick you into revealing log-ins and passwords.  A Spear Phisher's intentions are never good.

As cyberspace wisens up, the Phishers find new ways to steal your information. One of these ways is through survey spam.

Folks love to participate in surveys.  Often, surveys contain a sweepstakes component to help entice users to take it. "Five survey  participants will be randomly chosen to receive a $50 Amazon Gift Certificate" is a common come-on.  Many companies use legitimate surveys for market research and quality assurances.

Alexa Turns Three: The Evolution of Amazon's Alexa

Happy Birthday, Alexa!
The Amazon Echo Turns Three Years Old!

The Evolution of Alexa and the Amazon Echo

Time sure flies when you're having fun, as the saying goes.  It doesn't seem like Alexa has been around for three years! But today marks the third anniversary of the Echo's release.  Let's take a look at how Alexa has evolved over a three-year period.

Amazon Echo, Generation One, 2014

The Amazon Echo was the first Alexa-enabled product sold by Amazon. Initially, it was offered to Prime Members by invitation only, as well as to a couple of lucky Vine Reviewers.  Generation One Echos cost about $200, but early adopters received them at a 50% discount.  Echos remained an invitation-only item until well after the Holiday Season was over, making them a very hot gift item. And of course, by the time Amazon made them available to the General Public, they stopped the 50% discount for Prime Members.

Generation One Echos shipped with an included voice remote, another practice that was soon discontinued.  For most of 2015, the Echo was available in limited quantities, and was a very hard item to get.  In 2016, used and refurbished Echos started hitting the market, and in fact, refurbished Echos were a hot commodity during Amazon's second "Prime Day" in 2016.

Initially, the Echo was primarily a glorified version of Siri, combined with a voice-activated media player.  Few skills were available, and third-party manufacturers had not begun making the dozens of Alexa-compatible devices we can find today.  In fact, although they supported Pandora, Spotify, Sirius XM, and other music service support was yet to come.  In 2014, the most impressive thing about the Echo was its "cool factor." It was the first and only voice assistant that was NOT part of a phone OS at the time. It also performed better than Siri on many tasks.