Refreshing Your Operating System is
NOT Similar to Refreshing Your Screen
The term "Refresh" has been around since the days of MS-DOS. We've learned that the circle with an arrow icon stands for refresh, and that refreshing or reloading may help when things go wonky. If you keep getting that "more stories" link on Facebook, images aren't loading, or your desktop suddenly looks strange, refreshing your screen has become almost second nature. If things just don't look right, refresh. 99% of the time, that fixes things. We right-click and select "refresh," hit the F5 key, or click that circle with an arrow icon all the time to fix issues.
Then along comes Windows 10. Windows 10 was the first Operating System distributed primarily by downloading an update. Few users have install disks, even if they bought a PC with Windows 10 pre-installed. And Windows 10 looks A LOT different, confusing a lot of users. All of the Tech Gurus tell new Windows 10 users not to worry, because it operates just the same. All of the things that worked in previous versions of windows work in Windows 10. The same keyboard shortcuts and right-click commands are there, and they perform just like they always did.
And so your PC starts acting up, and you're sure you should try the same old tricks you've tried in the past to avoid a visit from your Computer Person. You start exploring the settings menu, You click on the settings menu to try a system restore, when you come across the option to refresh your system. "Okay, let's try that," you think. You tell Windows to refresh your PC, thinking it will just log you out of everything and reload it, similar to the way refresh works in every other situation. Your PC reboots itself, and EVERYTHING is gone. You panic. "Where is my Quicken? Where is my Outlook and all of my e-mails...it's can't be just all gone? My games are gone, and I'd just reached that impossible level. UGH!"