Communicating During an Emergency

Communicating During an Emergency:
Alternatives to Phone Calls

I am based on the Florida Gulf Coast. For the past week or so, we have been watching Hurricane Dorian. As the storm gets closer to Florida, the misinformation starts circulating.  And there is a whole lot of misinformation circulating when it comes to communicating with others during an Emergency Event.

Facebook and Twitter are riddled with posts about which app to download so you can still communicate when you have no service.  Cell phones are great, but they are not magic. NO APP will work when you have no service whatsoever. But there are many apps that will function perfectly fine when cell service is down and internet service is up.  You need to have some strategy in mind that does not rely on voice communications and/or working cellular service.  You do need to plan for how you will contact folks when cell lines are overloaded.  In this article, we'll look at what you need to do to prep for this type of situation.

Why Can't I Depend on Cell Service During an Emergency?

Unfortunately, our cell towers are overloaded in many places. Different towers have different carriers, and often, your carrier may not have service on a particular tower. Additionally, different towers have different capacities. During emergencies, certain frequencies may be set aside for Emergency Officials and Governmental communications only, leaving little capacity to serve other callers.  Voice calls are more taxing on the infrastructure than data transmissions, so calls may not go through. Additionally, cell service transmitters are often the first thing to fail in any type of storm.  For this reason, it is better for everyone if you limit voice communications and switch to data communications, whenever possible.  If you must use voice communications, it is preferable to use those that rely on wifi or VOIP, rather than those that utilize the over-taxed cell system.

Do NOT Return That Call

Phishing Calls May Leave International Call Back Numbers:
Do NOT Return that Scam Call

Today, I received an old scam call with a new twist.  The caller ID showed 833-539-8666, and when I let the call go to voicemail, I received the following message:

Attention this is from Social Security Administration to inform you that your social security number is going to be suspended for committing some fraudulent and suspicious activity. Please call 335-309-8666.  Thank you.

So I googled the callback number. The first page of Google results were all in Chinese characters.

Computer Glasses Can Minimize Eye Strain

Protect Your Eyes from Harmful Rays with Computer Glasses

Staring at Screens All Day Can Cause Headaches and Eye Strain;
Wearing Computer Glasses Can Alleviate This

Computers have changed a lot over the last few decades.  We went from green screens, to color VGA, and now, we have 4k capable monitors.  And although the visuals improved, one aspect of computing continues to plague us, and that is the issue of eye strain.

Back in the late 80s, I spent a lot of my day staring into computer monitors.  I began having terrible headaches on a daily basis, and I was convinced it was related to my screen time.  A colleague, who was having similar issues,  and I both sought medical help around the same time. Both of us were referred to an Optometrist, and both of us were prescribed reading glasses with a special coating.

Different optometrists told us that the act of focusing on a screen was tiring our eyes.  As our eyes tired, they lost their ability to adjust focus from closer to farther things.  In theory, reading glasses could help prevent this. They would help our pupils learn to better adapt, sort of like exercise for our eyes.  The special coating would reduce glare, helping to protect our eyes from further damage.  We both started wearing our glasses while focusing on a monitor, and we both experienced substantial relief from eye strain and the associated headaches.

Somewhere over the decades, I stopped wearing my computer glasses.  We were told monitors improved to the point emissions and glare were no longer threats.  We began working on larger monitors with better screen resolutions, which made things easier to see. We learned to bump up text size when our eyes were feeling strained.  But then came the Cell Phone Revolution. Along with it came the tendency to make screens smaller and more portable.  We began trading our desktop PCs for laptops.  And a lot of us started experiencing the eye strain of the past again. Only we didn't realize it.

Quick Tip: Bypass Paywall Monthly Article Limits

Quick Tip: Read a News Article
Despite Having "Reached Your Monthly Limit"

Get Around Those Annoying "Subscribe to Continue" Pop-Ups

 

I like to follow the news using an RSS Feed Reader.  I follow a "Top News" RSS feed that contains stories from numerous news sources.  And of course, a lot of the linked headlines come from places like the New York Times and the Washington Post, both sites that limit how many articles you can read without subscribing.  Many friends share news stories on Facebook, and I'd LOVE to be able to click-through without encountering one of those nasty "You've reached your limit of free articles. Click here to choose a subscription plan to continue" pop-ups.

In the old days, I'd cut and paste the link into a different browser, hoping I hadn't exceeded my monthly allotment there as well. If I hit a paywall again, I'd attempt to clear my cookies or use Reader Mode to bypass it, both tricks the paywalls got wise to too soon.

What if I told you I'd discovered an easy way to bypass these paywalls, and you didn't need to use a different browser or clear anything to use it? And it does NOT depend on using some browser extension that may disappear at any time. In fact, this trick involves nothing more than a right-click on a link.

They DO NOT Have Your Password

That Password They Have is Most Likely an Old One;
They STILL Are NOT Watching You Through Your Webcam

Not too long ago, we discussed the latest e-mail scam, in which they claim to be recording you through your webcam.  Well, the scammers have upped their threats, and you may be the recipient of multiple e-mails threatening to release illicit videos if you do not pay a ransom.  And these latest e-mails have a twist: they include your password! But not to worry; they are NOT legit.

When you see the password they include, you will most likely panic, as you will recognize the password as one you have used.  But most likely, it is not a current password. In my case, the e-mail included one of the earliest passwords I used on the Internet, and one I haven't used much in over a decade.

Data Breaches: What Do They Mean For You?

How to Safeguard our Information
in a World of Security Breaches

What Can We Do when Our Data Gets Out?

Yesterday, all of the tech publications were warning of another major data breach.  Another popular Facebook App exposed users' personal data, and this time, over 120 million users were possibly affected.    Who was careless with our data this time? Nametests.com, a site Techlaurels warned users about over a year ago.

In a nutshell, Nametests had this hole where if you knew the right JavaScript commands, you could potentially access any users' personal information.  A website could exploit this, or any individual who knew how to grab and use a "token."  The "good guy" who discovered this used the flaw to set up a data mining program and subsequently reported the bug to Facebook. The security hole was supposedly closed.

And of course Nametests wanted that hole closed as soon as it was discovered. Who is going to buy a candy bar if there is a bowl sitting next to the register that says "Yours for the taking."  Or to borrow from an old cliche, if you're in the business of selling cows, you don't want to be giving the milk away for free.

The Echo Dot Kids Edition: Meet Alexa Junior

Amazon Introduces an Echo Dot Designed Specifically for Youngsters;
Meet Alexa Junior, the Kid-Friendly Echo Device

Includes Kid-Friendly Skills, Curated Entertainment,  and Parental Controls

Little kids seem to love Alexa and her family of voice controlled devices.  Parents and grandparents often use Alexa to help keep children entertained.  But as Alexa was initially designed for adults, she is not always child-friendly, right out of the box.  Often, users have enabled adult-oriented skills that they do not necessarily want tots to access.

I know a woman who is both a metalhead and a Grandma.  Her Amazon music library is full of songs with explicit lyrics she'd never intentionally play around young, developing ears.  Once, she was in the kitchen fixing a snack for the children, when she was interrupted by the sounds of Staind emanating from Alexa.  She ran out of the kitchen and yanked out the plug. Something her grandkids had said prompted Alexa to start playing the song "Please," which is riddled with the F Word.  

My friend loves her Echo, and so do her grandkids. But the "Staind Incident" has prompted her to put her Echos away when the grandchildren visit, so they are not inadvertently exposed to adult lyrics or adult jokes.  The Echo Dot Kids Edition is here to address issues like hers.  

Disconnect Your Facebook Apps to Protect Your Personal Data

Facebook Apps May Treat Your Personal Information Like a Commodity

Remove Facebook App Connections to Protect Your Personal Data

We are still reeling from the fallout of the Cambridge Analytica scandal.  Cambridge Analytica purchased data from Facebook App Developers, and then they used it to try to influence us politically.  If you are interested in reading more about the hows and the whys of this breech, please see our previous post, The Facebook Kerfuffle and What it Means For You, as well as all of our previous articles on privacy and protecting your data.  Your data was compromised because you trusted the wrong apps with it.

Now you are aware of why the data miners are creating all of these apps, it is time to disconnect them so that they will no longer have access to your personal information or the contents of your Facebook Profile.  Removing apps used to be quite a tedious process, so many of us just ignored it or put it off, until our Facebook Account was cloned, a rogue app started posting on our behalf, or friends started complaining of receiving messages we never sent.  Thankfully, in response to this catastrophe, Facebook has streamlined the process of app removal, making it much easier. They have also made it easier to see just what kinds of permissions the apps request, as well as to selectively remove permissions. Today, we're going to look at how to do this.  We'll guide you through finding your connected apps, purging those you no longer use or recognize, and examining the permissions the remaining apps require.

Use Alexa for March Madness Coverage and Updates

Alexa Can Keep You Up to Date with the NCAA Basketball Games

Listen to Live, Streamed Coverage,
or Check the Scores and the Schedule,
Using Alexa and an Amazon Echo

March is here! And in the United States, that means March Madness and the NCAA Basketball Tournament.  Did you know you can use Alexa to keep you up to date on everything tournament related?

Today, we are going to look at two Alexa Skills that will help you keep up during March Madness. Both of these skills are free to enable.

What to Do When Alexa Goes Down

How to Control Your Smart Home when Alexa Goes Down

Using Your Echo During an Alexa Outage

Today, for the first time, Alexa experienced widespread outages.  Sometimes, she'd light up, and the blue ring would keep flashing, but she would not respond to any commands.  Other times, Alexa would blink red, indicating she was not connected.  Additionally, even if she was not flashing, she failed to respond to any commands. Sometimes, she would apologize. Other times, she'd look like she was listening and responding, but she would just fade out.  Alexa was unable to respond to a simple command, such as "What time is it?" let alone operate any Smart Home Devices.

As of the time I write this, Alexa still has not come back.  And unlike in the Super Bowl commercial, there are not a stable of celebrities waiting to take her place.

So what can you do when Alexa goes down? Does it mean you are out of luck until the network issues resolve?  Thankfully, there are some ways you can still command your Smart Devices, even when your Echo is not responding.

Harmony Hub: Add Voice Control to Your TV and Entertainment Center

The Logitech Harmony Hub, Part 1:

     

Control your TV, DVR, and Other Entertainment Components with Your Voice

If you have a Fire TV and Alexa, you've probably already played around with voice controlling it.  And you may have wished you could extend these voice-control abilities to your TV itself, as well as your other entertainment system components.  Well, what if I told you there was a way to add this voice control to your existing equipment?  Would you like to learn more?

Today, we're going to tell you just how to do that, using the Logitech Harmony Hub.  In Part 1, we're going to introduce you to the Harmony Hub itself, and talk about how it can enhance equipment you already own.  Later, we'll get a little bit deeper into setting up the Harmony Hub, as well as configuring it to work with your equipment.

What is the Harmony Hub?

The Harmony Hub is a small device that connects to your home wifi and turns your smartphone or tablet into a universal remote control. Additionally, once you activate the corresponding skill, it adds Alexa Voice Control abilities to your home entertainment system. So the Harmony Hub gives you BOTH universal remote and Alexa voice control abilities.

Telephone Phishing: Voicemail Messages You Should NOT Return

Phishing Phone Calls:
No, There is No Warrant for your Arrest,
and the Police are NOT on Their Way

DO NOT Return a Scammer's Call

Today's world is full of people who are fraudulently trying to separate you from your hard earned money.  Phishing has become a real problem on the Internet, something we've talked a lot about on this blog in the past.  Spoofed e-mails. bad links, text message spam, and malicious Facebook Posts are common ways in which the fraudsters attack.  

But what about offline? Are you safe from phishing attacks if you do not use the Internet at all? Unfortunately, the answer to that question is no.  As people get wiser about online attack strategies, the Bad Guys have begun to attack you offline.  And one of the most prevalent methods of offline phishing uses your telephone.

Today, we're going to look at Phone Phishing.  We are also going to look at two phishing attempts, both employing voicemail.  In both cases, these are examples of voicemails you should NOT return.

Windows 10 has an Emoji Keyboard

Quick Tip: How to Access the Emoji Keyboard in Windows 10

Did You know Windows 10 includes a hidden Emoji Keyboard?  And that this Emoji Keyboard has a lot of the more popular emojis, including smileys, food, transportation, and celebration emojis?

You can access this hidden keyboard using a keyboard shortcut:

Help! I Can't See ANY Comment Sections in Firefox since it Updated!

Quick Tip: Fix Display Issues with
Third-Party Comment Plug-Ins and Page Elements
in the Mozilla Firefox Browser

At some point today, Firefox updated itself.  And afterwards, I found I could no longer see Facebook Comment Sections on third-party sites, (like Buzzfeed or USAToday.)  Certain embedded elements, like Tweets and Instagrams, were also being replaced with the ALT text.  I did NOT like this behavior at all!  Refreshing the page did nothing, nor did disabling ad-blockers.

Alexa Says My Device is Not Responding: What Do I Do?

Smart Home Glitches and How to Resolve Them:

Fixing Issues with Amazon's Alexa

Smart Home devices are fantastic, when they are working properly.  But like any other electronic device, Smart Devices can experience errors.  So what do you do when you ask Alexa to turn on the lights, and she tells you a device is not responding?  Today, we're going to look at troubleshooting errors with Alexa and your Smart Home Devices.

Alexa Says "I'm Having Trouble Connecting to the Internet."  What Do I Do?

Like any wi-fi device, Alexa can experience connectivity issues.  A user generally discovers the Echo or Dot has lost connectivity when they issue a command, and Alexa responds with "I'm having trouble connecting to the Internet right now."  Additionally, the light ring will flash red rather than blue.  Despite the fact my Dot is the closest device to my router, it seems to experience connectivity problems more often than my other Alexa-enabled devices.

Sometimes, connectivity issues are caused by a blip in the wi-fi. This blip might be caused by interference from a microwave, a cordless phone, a back-up beeper, or any number of things that can cause wi-fi "noise."  I find often, if I wait a few seconds and reissue my command, the connectivity issue resolves itself.  If it doesn't, the next step is to reboot the malfunctioning Alexa device.  You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in.  That way, I do not inadvertently turn off the microphone by mistake.  Like with most electronic devices, rebooting can clear about 80% of issues.  

E-Mail Deactivation Scams

No, Your E-Mail Account Is NOT About to be Closed

Account Closure E-Mails are Another Form of Phishing

 

Account Deactivation E-Mails

Have you received an e-mail stating your ISP is going to deactivate your e-mail account? Did you panic?  Well, you can relax, as these "Account Closure" e-mails are just another form of phishing, and they can safely be junked.

To review, phishing is a form of spam. in which the bad guys try to steal your personal information by impersonating someone trustworthy.  We've talked about phishing many times in the past.  The Bad Guys use sophisticated tactics to try to separate you from your personal information, often so they can impersonate you and/or steal your identity.  E-mails threatening to close your e-mail account if you do not click on a link are no different.

Ask My Buddy and Alexa Can Summon Help in an Emergency

Alert Your Personal Emergency Network
Using Only Your Voice,
 with Alexa and Ask My Buddy

Turn Your Smart Speaker into an Emergency Alert Device

Alexa and other Smart Home technologies can make life a lot easier for people who live alone, people who have disabilities, and a lot of older people.   Smart Home technologies and Smart Speakers can automate a lot of tasks, and make physical tasks simpler for those with physical limitations.  Smart speakers and other assistive technologies can help a person continue to live independently, in his or her own home, for a longer time. But what these technologies cannot yet do is to call 911.  Wouldn't it be great if Smart Speakers, like the Amazon Echo or Google Home, could summon help when an individual needs it?  Well, now they can, thanks to a service called "AskMyBuddy.net."

I've Fallen and I Can't Get Up

Most of us have seen the commercials. A senior citizen is in distress, but s/he cannot get to a telephone to summon help.  However, the individual wears a pendant, and by pressing a button, s/he can summon assistance from a personal emergency alert network.  And although these devices are marketed to seniors, I know a few women and people with disabilities who live alone and wish they had this "yell for help" capability, but they do not want another monthly expense, especially when they figure they will not use it often. Many people in this category have Alexa or a similar Smart Speaker.    However, despite the fact Alexa has limited calling abilities, she cannot dial 911, no matter how many times you ask her to.  Wouldn't it be nice if Alexa could summon emergency help with a voice command?

Merry Alexa-Powered Christmas

Let Alexa be Your Holiday Helper

 

Use your Amazon Echo to Help with your Holiday Prep

We are midway through the Holiday Season, and getting down to the wire.  Last night, we lit all eight candles on the menorah, and on Sunday Night, Santa finally comes.  As with the other Holidays we've looked at, (Halloween and Thanksgiving,) your Alexa powered device can help you make your Holidays a little merrier.

Today, we're going to look at Alexa skills you can use to help you through the Holidays.  Most of these skills can be enabled by saying "Alexa, enable the [name] skill.

Holiday Cooking

We've already covered the ways Alexa can help you with your Holiday Meal Prep when we talked about an Alexa-Powered Thanksgiving. Many of the same recipe and meal planning skills can help you with your Holiday meal prep.  You can find out all about the Pie Guy skill, Betty Crocker, What's Cooking, Roast Calculator, and more in that article.  But there are a couple of helpful holiday food skills we did not cover there: Holiday Cookies, and Santa Snacks.

Holiday Cookies, of course, gives you all sorts of ideas for Holiday Cookies.  It will read you the ingredients as well as the instructions.   You can pause and/or repeat any step at any time.  And of course, you can do it all hands-free.  To enable, ask Alexa to enable the "Holiday Cookies" skill. To use, say "Alexa, ask Holiday Cookies..." or "Alexa, open Holiday Cookies.

Santa Snacks: Santa Snacks will help you find the perfect snack for Santa!  Just answer a few questions, and this skill will suggest a snack to leave for Santa Claus.

Santa-Related Alexa Skills

Delivery Notification Scams

Holiday Shopping Season Brings Out
the Delivery Notification Scammers

Do NOT Get Phished by a Bogus Delivery Notice

Black Friday and Cyber Monday set online ordering records this year.  US shoppers spent over $1.59 billion on Cyber Monday alone. Millions of online orders were placed during the past week. And of course, that means millions of packages will be delivered by UPS, USPS, and FedEx. That also means these companies will be sending out millions of delivery notification e-mails.  But does that mean all of these delivery notices are legit? Of course not. 

The scammers do not discriminate. They pretend to be from UPS, The Us Postal Service (USPS), FedEx, and even DHL.  They may claim to need more information from you in order to deliver a package, or they may claim to hold tracking information.  They may claim there is postage due, and you need to click on a link to arrange payment. They may use official looking graphics, or they may be sent in plain text.  And they may or may not be caught by a junk mail filter.

These scams are so ubiquitous that FedEx, USPS, UPS, and even DHL warn against them on their own websites.   UPS offers an 83 page PDF with examples of fraudulent e-mails.  Today, we're going to look at some of these bogus e-mails, so we can learn what to look out for and avoid getting scammed.

Black Friday: Don't Get Scammed

The Biggest Shopping Weekend Brings Out the Scammers

Shop Safely and Avoid the Cyber Shopping Scams

Black Friday, Cyber Monday, and basically the whole Thanksgiving Weekend are some of the biggest shopping days on the planet.  Almost every cyberstore has some kind of special, and our Inboxes and Social Media Feeds are full of discounted offers.  And although there are many legitimate sales, there are just as many scammers looking to rip you off on this big shopping weekend.  Don't be a fool, and look out for the Black Friday Shopping Scams.  Here are a few of the more popular ways to separate honest folks from their hard earned money.

Bogus Order Confirmations

Bogus order confirmations are a form of spear phishing. Scammers send hundreds of fake order confirmations, hoping you will click through to cancel an order.  Basically, the scammer steals official looking logos and graphics from a major retailer, then uses them in an order confirmation purporting to be from that retailer.  These phishing attacks multiply on Black Friday, as many folks are placing online orders during that time.  The e-mail may spoof Best Buy, Amazon, Ebay, Target, WalMart, Costco, etc.  If you click through the fake e-mail, you will be taken to a cloned log-in site.  The scammers are hoping to steal your shopping log-ins, so they can go on a shopping spree with your money, and even lock you out of your own account.