Alexa Says My Device is Not Responding: What Do I Do?

Smart Home Glitches and How to Resolve Them:

Fixing Issues with Amazon's Alexa

Smart Home devices are fantastic, when they are working properly.  But like any other electronic device, Smart Devices can experience errors.  So what do you do when you ask Alexa to turn on the lights, and she tells you a device is not responding?  Today, we're going to look at troubleshooting errors with Alexa and your Smart Home Devices.

Alexa Says "I'm Having Trouble Connecting to the Internet."  What Do I Do?

Like any wi-fi device, Alexa can experience connectivity issues.  A user generally discovers the Echo or Dot has lost connectivity when they issue a command, and Alexa responds with "I'm having trouble connecting to the Internet right now."  Additionally, the light ring will flash red rather than blue.  Despite the fact my Dot is the closest device to my router, it seems to experience connectivity problems more often than my other Alexa-enabled devices.

Sometimes, connectivity issues are caused by a blip in the wi-fi. This blip might be caused by interference from a microwave, a cordless phone, a back-up beeper, or any number of things that can cause wi-fi "noise."  I find often, if I wait a few seconds and reissue my command, the connectivity issue resolves itself.  If it doesn't, the next step is to reboot the malfunctioning Alexa device.  You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in.  That way, I do not inadvertently turn off the microphone by mistake.  Like with most electronic devices, rebooting can clear about 80% of issues.  

TP-Link Smart Outlets, Home Automation, and Alexa (Smart Home Series, Part 10)

The TP-Link Smart Outlet and the Kasa App

Schedule Your Appliances with Kasa, 

and Control Them with Alexa

This is Part 10 of a series on building a Smart Home and using Alexa to control it. Previous articles covered setting up and using both your Amazon Echo and the companion Alexa app.  Again, we recommend you peruse those previous posts if you are interested in learning about all that Alexa can do.

This week, we go back to talking about Smart Outlets.  We previously reviewed the WeMo family of Smart Outlets, as well as the Hue Lighting System.  Today, we're going to discuss the TP-Link Family of Smart Devices, and specifically, the TP-Link Smart Outlet.  The TP-Link Outlet is similar to the WeMo in many ways, but it has a few important differences. Both the WeMo and the TP-Link are worthy entries in the field. Depending on your specific needs, you may find one works better for you than the other.

TP-Link Smart Outlets

We discussed the concept of Smart Outlets when we discussed the Wemo. (If you need a review, please see this post.)  A Smart Outlet is not a plug with a high IQ, but rather, it's a plug that can be controlled remotely.  As we said in that review,, Smart Outlets add WiFi and remote control to standard outlets, and by extension, to your existing appliances.  Whatever you plug into a Smart Outlet becomes a Smart Device, capable of being controlled remotely, from your couch, car, or office.  And for our purposes, we're looking at Smart Outlets that are compatible with Alexa, so we can add voice control to the equation.

The TP-Link Outlet offers all of the above.    With a TP-Link Smart Outlet, you can control your appliances with an app, either while at home, or remotely over the Internet. It also offers Alexa compatibility, so you can control these outlets with your voice.

TP-Link offers several flavors of Smart Plugs.  Some models offer energy monitoring as well as remote control.  One model even integrates a WiFi extender into the mix.

TP-Link Outlet Capabilities

TP-Link Smart Outlets offer all of the functions you'd expect from a Smart Plug.  They offer remote access and scheduling through the Kasa App.  Of course, you can turn attached devices on an off through the app. But you can also do a lot more. TP-Link Smart Outlets are compatible with Alexa "Scenes."   The app has pre-built scenes for "Good Morning," "Good Night," and "Movie Night," and you can create your own custom scenes as well.    "Scenes" may contain one or more of your TP-Link Smart Devices.  (TP-Link offers Smart Lights and Smart Switches as well.)  They're handy for grouping several TP-Link devices together, so you can control them with a single command.